Users, permissions & security

• Logging in to Robaws

  There are two ways to log in to Robaws, with a username and password or with a Google or Microsoft account, plus multi-tenant access.Few readers

• How multi-factor authentication works

  Secure your Robaws account with an extra code from your authenticator app: how to enable multi-factor authentication, log in and keep your recovery codes.Few readers

• Problems logging in

  The most common reasons why someone cannot log in to Robaws or Wappy, and how to solve them yourself.Few readers

• Changing your password

  How to reset a forgotten password yourself via the login page, and how an admin sets a new password for a user.Few readers

• Filling in your password automatically when logging in

  Autofill is set in your browser, not in Robaws: how to store your Robaws login in the Google Password Manager in Chrome.Few readers

• Changing the e-mail address of a user

  Change the e-mail address of your user account from your own profile and confirm it via the invitation link on the new address.Few readers

• Setting up the permissions of your users

  How user roles determine what a user may see, change and delete in Robaws, and how you share a single project with a user.Few readers

• Adding a new user

  How to create a new user for Robaws and Wappy, assign a password and set the most important options on the user.Few readers

• Help, Chrome says I have been hacked

  What the Chrome warning about a leaked password really means and how to change your Robaws password quickly.Few readers

Environment & company settings

• General | Settings

  A step-by-step guide through the general settings of Robaws: master data, settings, decimals, PDF options, titles and legal forms, and documents.Few readers

• Starting a second environment or using multiple companies in one environment

  Compare working with multiple companies in one Robaws environment against starting a separate environment per company, and see how to set each one up.Few readers

• Adding a company

  What the company details in Robaws are used for, when to add an extra company, and which fields you fill in on the company card.Few readers

• Billing

  How automatic billing works at Robaws: the billing overview, licence prices, other costs and answers to the most common billing questions.Few readers

• Translations

  Send quotations, invoices and work orders out in your customer's language automatically by storing translations with your items, remarks and conditions.Few readers

• Time and date display

  How Robaws displays dates, times and numbers, and how you change that display through the language on your profile.Few readers