Users, permissions & security

• Logging in to Robaws

  There are two ways to log in to Robaws, with a username and password or with a Google or Microsoft account, plus multi-tenant access.Some readers

• How multi-factor authentication works

  Secure your Robaws account with an extra code from your authenticator app: how to enable multi-factor authentication, log in and keep your recovery codes.Few readers

• Problems logging in

  The most common reasons why someone cannot log in to Robaws or Wappy, and how to solve them yourself.Few readers

• Changing your password

  How to reset a forgotten password yourself via the login page, and how an admin sets a new password for a user.Few readers

• Filling in your password automatically when logging in

  Autofill is set in your browser, not in Robaws: how to store your Robaws login in the Google Password Manager in Chrome.Few readers

• Changing the e-mail address of a user

  Change the e-mail address of your user account from your own profile and confirm it via the invitation link on the new address.Few readers

• Setting up the permissions of your users

  How user roles determine what a user may see, change and delete in Robaws, and how you share a single project with a user.Some readers

• Adding a new user

  How to create a new user for Robaws and Wappy, assign a password and set the most important options on the user.Some readers

• Help, Chrome says I have been hacked

  What the Chrome warning about a leaked password really means and how to change your Robaws password quickly.Few readers

Environment & company settings

• General | Settings

  A step-by-step guide through the general settings of Robaws: master data, settings, decimals, PDF options, titles and legal forms, and documents.Some readers

• Starting a second environment or using multiple companies in one environment

  Compare working with multiple companies in one Robaws environment against starting a separate environment per company, and see how to set each one up.Few readers

• Adding a company

  What the company details in Robaws are used for, when to add an extra company, and which fields you fill in on the company card.Few readers

• Billing

  How automatic billing works at Robaws: the billing overview, licence prices, other costs and answers to the most common billing questions.Some readers

• Translations

  Send quotations, invoices and work orders out in your customer's language automatically by storing translations with your items, remarks and conditions.Few readers

• Time and date display

  How Robaws displays dates, times and numbers, and how you change that display through the language on your profile.Few readers

• Setting the number of decimals

  In Robaws, you decide yourself how many decimals are used for amounts, purchase prices, sale prices and amount formulas. In this article, you learn where to set this and where each setting applies.Few readers