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Logging in to Robaws

There are 2 different ways to log in to Robaws:


  1. With a username and password
  2. With a Google/Microsoft account


You can give someone access to Robaws by creating a user. You do this from the overview screen of the users.
Once a user has been created, that user receives an invitation to set a password or to log in with Google/Microsoft. From that moment on the user has access to Robaws according to the permissions that are set on the user role.


Do you get an error message when logging in? You can find the possible solutions via this link.


Inviting a user


To invite a user, you go through the following steps:


  1. Add a new user via the '+' sign in the overview of the users
  2. Enter an ID with which the user can log in
  3. Click on 'add user'


As soon as you have gone through the steps above, the user receives an invitation e-mail at his ID in which he can create his password or log in with Google/Microsoft.


Logging in with a username and password


You can choose to log in with a username and password. You enter these details on the login screen and you are logged in.
You can set the password after receiving the invitation link.


  • Username: the e-mail address/ID that is set on your profile
  • Password: the password that you (or an ADMIN user) set via the invitation link


Please note: the username (the e-mail address/ID) is case sensitive. Enter it exactly as it is set on your profile.


When you use this method, you can also use multi-factor authentication for better security while logging in.


If you have forgotten your password, you can click on 'forgot password' to receive a link with which you can change the password.



Logging in with Google/Microsoft


On the login page you have the option to log in with your Google or Microsoft account.
If the username in Robaws is exactly the same e-mail address as your Google or Microsoft account, you can log in this way.
If you use this option, you no longer have to enter a password.


If you choose this option when you receive the invitation link, you will always have to log in this way. No password is then created with which you can log in.
If you still want to set a password after all, click on 'forgot password'.




Multi-tenant access


A user can have access to several environments with the same e-mail address. This way you only have to log in once, and you can switch between the different environments.
You switch between the environments by clicking on your name and then clicking on 'switch to other tenant'. There you get a selection menu in which you can navigate to another environment you have access to.


The moment you switch to another account, everything you are working on is saved automatically, so you do not have to worry about losing anything.





Do you already have access to several environments under a different e-mail address? Then you can use the pencil next to your ID on your profile to change your ID, so that you can use multi-tenant access.


Activating multi access


Multi access is activated automatically as soon as a user uses the same e-mail address in several environments. This happens in two situations:


  • You create a new user with an e-mail address that is already known in another environment.
  • You change the e-mail address of an existing user to an address that is already known.


In both cases the user receives an invitation e-mail for the environment in which he has just been added or in which the e-mail address has been changed. When he accepts this invitation, he sets a new password. This password immediately applies to all environments in which he can log in, which allows him to switch easily between those environments afterwards.



Multi access in the Robaws App


In the Robaws App you can switch between the different tenants where you have an account.
To use this, you first have to add the different accounts in the Robaws App. You do this by going through the following steps:


  1. Log in with your username and password in the Robaws App. You are logged in and you see the tenant you are logged in for underneath your name.
  2. Click on the downward arrow next to your name
  3. Click on 'add account'
  4. You are redirected to the login page of the Robaws App, where you can choose from the tenants where you also have an account with these credentials
  5. You select the tenant you want to log in for and you are logged in automatically


As soon as you have gone through the steps above, the account is added in the Robaws App and you can switch easily between these tenants without having to log in again each time.


Multi access in the Wappy App


At the moment it is not yet possible to work with multi access in Wappy. This is something we are still developing.
If you have several accounts in different environments and you want to work with Wappy, we currently recommend not to use multi-tenant access yet.

Updated on: 09/09/2026

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