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Wappy | Creating a work order

With Wappy you draw up work orders digitally and fill them in on site. A work order ends up in Wappy in three ways:

from the dayplanning in Robaws — the planning items of the employee come along automatically
the user creates one themselves — a blank work order, separate from the dayplanning
from the waiting room — for assignments without a fixed date

What a user is allowed to do depends on their Wappy plan. On the work order they then register their hours worked, the material used and the material hours.

From the dayplanning in Robaws

Wappy is connected to the dayplanning in Robaws. The planning items you create for a particular employee end up in Wappy automatically. That way every employee gets the list of all their scheduled assignments, under the 'my work orders' section. From that list they choose a work order, fill it in and send it back to Robaws.

These work orders are available in all Wappy plans.

Via settings > work orders > wappy you determine how many days into the future and into the past the assignments are visible. By default that is 10 days ahead and 5 days back.

Creating a work order yourself in Wappy

In Wappy you can also create a blank work order yourself, separate from the dayplanning. You do this in the 'my work orders' work order overview: click the + sign at the bottom right there. Such a work order does not become a planning item, so it does not appear in the dayplanning in Robaws.

When creating it, you fill in these fields:

Work order title: the title the work order gets in Robaws.
Project: the project for which you create the work order.
Order: the order for which you create the work order.
Customer: the customer for whom you create the work order.
Installation: the installation that you link to the work order.
Time: the date and the time you plan for the work order.
Time & Materials: tick this if the work is being done on a Time & Materials basis.

Adding a work order yourself is part of the Standard and Teams plans. A work order you created yourself can also be deleted again in Wappy.

Does the user not see a project or customer field? Then switch on Can look up projects and Can look up customers via settings > work orders > wappy. Via those same settings you also limit which statuses of customers, projects, orders and installations may be selected in Wappy.

From the waiting room

Assignments whose start and end date are not yet fixed are kept in the waiting room in Robaws. If you switch on Show waiting room via settings > work orders > wappy, the user sees that waiting room in Wappy too and can create a work order from it themselves.

The waiting room in Wappy is part of the Standard and Teams plans.

Updated on: 08/09/2026

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