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How the Defrancq webshop works

Defrancq is a wholesaler of roof and facade materials.

If you have any questions or problems about this webshop, feel free to contact our support department.

What you can do with the integration

Activating the integration

Before you use the integration, it is important that we have a connection.
You can set up the connection in 2 different ways:

A general integration for the entire company
An integration specific to each user

General integration

To set up the general integration with the Defrancq webshop, go to settings > integrations > webshops > Defrancq.
For the general login you need the left-hand column. Fill in the details below.

Setting	Explanation
Active	With this slider you make sure the integration with the webshop is activated.
Credentials	Use the pencil icon next to this field to fill in your Defrancq username and password.
Update prices automatically	With this slider you decide whether a synchronisation may run between Robaws and Defrancq to retrieve prices from the webshop automatically and adjust them in Robaws.
Supplier	Here you link the supplier that is known in Robaws. This matters when importing items from the webshop.

With the 'test connection' button you can see whether all details have been filled in correctly and the connection is successful.

User-specific integration

To set up the user-specific integration with the Defrancq webshop, go to settings > integrations > webshops > Defrancq.
For the user-specific login you need the right-hand pane, combined with a few settings from the left-hand column. Fill in the details below.

Setting	Explanation
Employee	Select the employee for whom you want to set up the user-specific integration.
Username	Click the padlock to fill in the Defrancq username.
Login	Click the padlock to fill in the Defrancq password.
Active	With this slider you make sure the integration with the webshop is activated.
Update prices automatically	With this slider you decide whether a synchronisation may run between Robaws and Defrancq to retrieve prices from the webshop automatically and adjust them in Robaws.
Supplier	Here you link the supplier that is known in Robaws. This matters when importing items from the webshop.

With the 'test connection' button behind the padlock for each user, you can see whether all details have been filled in correctly and the connection is successful.

Updated on: 09/09/2026

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