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# Error messages and problems with the Exact Online integration

With the [Exact Online](https://support.robaws.com/en/article/how-does-the-exact-online-integration-work-prtq03/) accounting integration, problems or error messages can occur when exporting to your accountant.
Below is an overview of the error messages together with a possible solution.

###### Document Type is not allowed
Reason: the linked account does not have sufficient rights in Exact Online to let Robaws create an invoice.
Solution:
1. Link with the correct account, which does have sufficient rights
2. Or change the rights in Exact Online

###### Failed updating account in Exact Online - ExactOnline: Forbidden - WrongDivision
Reason: this means there are several administrations in Exact Online, and that the wrong one was linked to Robaws.
Solution: link the correct Exact Online administration to Robaws