> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.robaws.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Email problems

In ROBAWS it is possible to send emails to customers, suppliers, etc. But sometimes a problem can occur when sending. 
On this page we explain in more detail what to do in the event of a problem.

# Error messages

When sending an email from ROBAWS, it can happen that the email is not sent. This then produces an error message. 
You can find all the information about which error messages can occur in the following article: 
[Error messages when sending emails](/en/article/error-messages-when-sending-emails-19hx7ed/)

# Emails end up in spam

It can happen that when you send an email, that email ends up in the spam/junk email folder of the customer, supplier, etc. 
In the following article you can see what you can do to remedy this: 
[Email ends up in spam](/en/article/email-ends-up-in-spam-tnjyb8/)